JobArk Privacy Policy

Last Updated: 01/06/2026

At JobArk, we are committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, use our platform, create an account, complete onboarding or interact with our services.

JobArk is a workforce operating and orchestration platform that supports worker onboarding, compliance management, workforce administration, workforce matching and workforce activation. By using our website or platform, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use JobArk, we may collect personal information that you voluntarily provide, including:

  • Full Name
  • Date of Birth
  • Email Address
  • Mobile Number
  • Home Address
  • Emergency Contact Details
  • National Insurance Number
  • Bank Account Details
  • Pension Information
  • Employment and Payroll Information
  • Work History and Experience
  • Skills, Qualifications and Certifications
  • Screening Videos and Profile Information

Where required for verification and compliance purposes, we may also collect:

  • Passport Information
  • Driving Licence Information
  • Right to Work Documentation
  • Share Codes
  • DBS Information
  • Verification Records
  • Compliance Documentation

We may also collect non-personal information such as:

  • IP Address
  • Device Information
  • Browser Type
  • Login Activity
  • Website Usage Data
  • Platform Interaction Data

This information helps us improve our services, maintain security and provide a better user experience.

How We Use Your Information

  • We use the information we collect to:
  • Create and manage user accounts
  • Verify identity and Right to Work status
  • Manage compliance and certification records
  • Create workforce profiles
  • Support workforce matching and client selection
  • Support workforce administration and activation
  • Process payroll-related information where applicable
  • Communicate with workers, clients and users
  • Improve platform functionality and performance
  • Prevent fraud, misuse and unauthorised access
  • Meet legal and regulatory obligations

Information collected during onboarding may be used to create workforce profiles that help organisations understand a worker’s skills, experience, qualifications and suitability for opportunities.

Sharing Your Information

To operate the platform effectively, we may share information with trusted third parties, including:

  • Identity and verification providers
  • Compliance and screening providers
  • Payroll and finance providers
  • Technology and hosting providers
  • Professional advisers
  • Regulatory authorities where required by law

We may also share relevant workforce profile information with organisations using JobArk to support workforce selection, workforce management and workforce planning activities.

All third parties are expected to protect your information and use it only for the services they provide.

JobArk does not sell, rent or trade personal information to third parties.

Verification & Compliance Checks

As part of our workforce onboarding and compliance processes, JobArk may conduct or facilitate:

  • Identity Verification
  • Right to Work Verification
  • Trust ID Verification
  • Driving Licence Verification
  • Certification Verification
  • Compliance Reviews

These activities may be carried out directly by JobArk or through approved third-party providers.

Verification records and compliance documentation may be retained as part of a worker’s profile and compliance history.

Cookies

Our website uses cookies and similar technologies to improve functionality, remember preferences and understand how visitors use our platform.

For more information, please refer to our Cookie Policy.

You may disable cookies through your browser settings; however, some areas of the website or platform may not function correctly if cookies are disabled.

Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse, alteration or disclosure.

  • These measures may include:
  • Secure cloud storage
  • Access controls
  • Authentication measures
  • Audit logging
  • Encryption where appropriate

While we take security seriously, no method of transmitting information over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information only for as long as necessary to:

  • Provide our services
  • Maintain compliance records
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Protect the integrity of the platform

When information is no longer required, it will be securely deleted or anonymised where appropriate.

Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Access your information
  • Correct inaccurate information
  • Request deletion of information
  • Restrict or object to processing
  • Request a copy of your information
  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

Third-Party Websites

Our website and platform may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or business practices.

Any updates will be published on this page together with an updated “Last Updated” date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

JobArk

📧 privacy@jobark.co.uk

🌐 www.jobark.co.uk